Client Center
ID cards, certificates, policy changes, billing questions, and claims — all in one place.
Self-service policy login runs through the carrier that issued your policy, and every carrier has its own portal — we'll send you the direct link and your policy number when your coverage binds. Your ShopSmartRate™ sign-in shows every policy you have with us — carrier, policy number, renewal date and your actual limits — plus direct links to each carrier’s payment page and claims line. Anything you need changed goes straight to your agent. Prefer not to sign in? Everything below works without an account.
ID cards & certificates
Proof of insurance for a lender, a job site, a leasing office, or the Secretary of State.
Request a document →Change your policy
New vehicle, new address, add or remove a driver, change a lienholder, adjust your limits.
Make a change →Report a claim
Call us first. We'll tell you what the carrier is going to ask for before you talk to them.
Call 855-USMART1 →Billing & payments
Payments are made directly to your carrier. Not sure who to pay or when it's due? Ask us.
Ask a billing question →Renewal review
Rates drift. Before your renewal we re-shop it and tell you either way — including when staying put is the right call.
Ask for a review →Add coverage
Umbrella, renters, boat, a second vehicle, or your first commercial policy. Bundling moves the price on everything.
Get it quoted →Send us a service request
Tell us what you need. This goes straight to your agent, not a queue.